Refund policy

We have a no refund policy. All art purchases are final sale. If you choose to ship glass to yourself, you risk any of the pieces breaking during shipment, and we are not liable if this occurs. With that being said, we do our very best to package products with bubble wrap, padding, and boxes labelled appropriately to notify the handlers of the contents.

Classes are non-refundable.

If a student can no longer attend a class due to illness, disinterest, etc.:

• If it is a project class (one day class) , you may contact me within 24 hours of the class ending to have me complete whatever project you were absent from making, and you will pick it up once I have finished it. I want to honour that you have spent money hoping to get some art, and will still try to get you that art! Reschedules are not allowed, and cancellations do not result in a refund no matter the time frame.
• If it is a weekly class (more than one session), you may ask that I finish the project you started in the time that the class session is running, but after the last class I will not complete your project. If you miss one class but can attend others, I will do my best to catch you up! Reschedules are not allowed, and cancellations do not result in a refund no matter the time frame.

If The Glassy Gardener has to reschedule a class due to unforeseen circumstances (including illness, extreme weather, etc), The Glassy Gardener will notify participants by email as soon as possible. Workshops and classes will be rescheduled to a later date. Thank you for your understanding.